| Respectful conduct is vital to academic endeavors. Unfortunately, and all too commonly, faculty, staff, and administrators must contend with discourteous student behaviors. Incivilities affect the instructor’s capacity and desire to teach, the students’ ability to learn, and create emotional distress for all involved. Whether passive or overt, these disruptions are difficult to cope with, in part, because of their wide variety and often ambiguous nature. However, if not addressed, disrespectful behaviors rarely diminish, and often escalate.
Although this program explores student behavior, the emphasis is not on the student, but on how we as educators can best approach these difficult situations. What proactive strategies will reduce the occurrence of incivilities in the first place? And when incivilities do surface, what tactics minimize their negative impact on the class? In addition, incivilities related to mental health, technology, and current best practices will be addressed.
Educators have an obligation to positively influence the classroom environment and will be better prepared to deal with incivilities after implementing the concrete, practical plan provided in this program.
Topics include:
- Student, faculty, and institutional factors influencing incivilities
- Proactive strategies for minimizing the incidence of incivilities before
they occur
- Strategies for dealing with incivilities after they occur
- Reflective listening techniques
- Emotional impact of uncivil behaviors
- Increasing awareness on campus
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